You’ve just been involved in an accident or perhaps a large hail storm just rained down on your smooth car parade. What to do know? We understand that the thought of having your vehicle damaged can be overwhelming so we created a list of tips to help you through the process?
Tip #1: Safety First. If you have been an accident and not injured, pull your vehicle to a safe location and gather information if other parties are involved. Take pictures of your vehicle and any other vehicle involved. Contact the police, even if it’s a minor accident. A police report can be an invaluable tool during the claim process. As well, if there are any eye witnesses, be sure to capture their side of the story and contact information.
Information to gather at the scene:
- Driver and passengers names and phone numbers
- Vehicle description (year, make , model)
- Driver’s license number
- License plate number
- Insurance company information and policy number
- Eye witnesses and their phone numbers
- Accident scene location and address
- Police officers name and Contact information
- A quick summary of what occurred
Picture samples to take: (Get close ups of the damage as well a wide set angles to show where damage occurred)
Tip #2: Contact your insurance provider. Call your insurance agent and provide them with the information you took down at the scene of the accident; or where the hail damage occurred. Talk to them about setting up a claim.
Tip #3: Look for a great shop. When searching for a shop, make sure to look at reviews that others have posted. This can tell you a lot about a shop and give you personal insight from others who have gone through a similar experience.
Tip #3: Let the experts take care of you. When you have selected your shop of choice, let them handle it all. If they can’t, then they aren’t’ the right shop. If you call, allow them to set the appointment for you, set up a rental car for you and provide you with an outline of the expectations for your vehicles repairs.